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482 days ago

Southern Cross misbehaving

Willowgrove Consulting Limited

This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.

Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.

It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.

On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.

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What are some of your favourite ways to use leftover food from Christmas day? Share below.

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9 days ago

Poll: Would you rather: Christmas in summer forever or winter forever?

The Team from Neighbourly.co.nz

Just a bit of a fun poll to get you thinking.

If you had to live out your Christmas days, would you prefer it was a summer Christmas or a winter Christmas?

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Would you rather: Christmas in summer forever or winter forever?
  • 62.2% Summer
    62.2% Complete
  • 36.4% Winter
    36.4% Complete
  • 1.5% Other - I'll share below
    1.5% Complete
1576 votes