Thank you for using Neighbourly
We’ve been privileged to help Kiwis get the essentials needed to work, study, and stay connected. It’s led to huge demand and some orders are taking longer to deliver. We’d really like to apologise to the customers who’ve experienced these delays.
To help get it sorted faster we’ve … View moreWe’ve been privileged to help Kiwis get the essentials needed to work, study, and stay connected. It’s led to huge demand and some orders are taking longer to deliver. We’d really like to apologise to the customers who’ve experienced these delays.
To help get it sorted faster we’ve quadrupled our Customer Care team, and expanded our order fulfilment network so we can get thousands more orders delivered each day. Plus our remote Tech Solutions service will be free until May 11 to lend customers a hand with technology advice or setting up.
Thanks for your patience, everyone. We’re getting there.
Though we are in lockdown, there have been reports of illegal trails being built across the city. This is a prosecutable offence at any time, but puts our communities at additional risk during this time.
Illegal trails are unsafe and threaten our natural environment.
If you see this happening in … View moreThough we are in lockdown, there have been reports of illegal trails being built across the city. This is a prosecutable offence at any time, but puts our communities at additional risk during this time.
Illegal trails are unsafe and threaten our natural environment.
If you see this happening in your area, please call the Police on 105 or contact them online at www.police.govt.nz....
Please do not use 111, as this is for emergencies only. Stay safe and avoid putting yourself and others at risk.
Photo by Andrew McLellan
Water has been back on since 4.20pm in Vivian Street, Walter Street and Bute Street.
Thank you to residents for your patience as we worked to resolve this outage.
Our crews are continuing to respond to a water outage in Te Aro, and water remains out at 57-187 Vivian Street, Walter Street and Bute Street. Water is expected to be back on by 3.30pm.
Our crews are responding to a water outage in Te Aro.
This is affecting:
- 157-187 Vivian Street
- Walter Street
- Bute Street
Crews are working to repair this and get water back on as soon as possible.
Water is expected to be back on by 2.30pm. In the meantime, we have arranged for … View moreOur crews are responding to a water outage in Te Aro.
This is affecting:
- 157-187 Vivian Street
- Walter Street
- Bute Street
Crews are working to repair this and get water back on as soon as possible.
Water is expected to be back on by 2.30pm. In the meantime, we have arranged for water to be supplied at 167 Vivian Street.
Residents are reminded to keep two metres distance while collecting water, only take what is required for their household, and to return home once water has been collected so our crews can safely get on with the repairs. We encourage residents to carry-out appropriate hygiene practices before and after collecting water.
We apologise for the inconvenience caused by this outage.
The Sunday Star-Times is looking to speak to a patient who has recently had some experience of the health system - either receiving treatment in a hospital or clinic or at an ED - and would be willing to talk about their experience, and how it could have been made better, either by shorter wait … View moreThe Sunday Star-Times is looking to speak to a patient who has recently had some experience of the health system - either receiving treatment in a hospital or clinic or at an ED - and would be willing to talk about their experience, and how it could have been made better, either by shorter wait times, better communication or level of care. We'd need you to be happy to be identified and photographed (from a distance). If you think you can help, please email senior journalist Andrea Vance on andrea.vance@stuff.co.nz.
Following on from yesterday's tiny house story, here's single mum Shaye sharing her experience in isolation
Why all the wet markets in various country’s?
Why is the UN nit stopping this?
Tiny house builders have had a surge in interest during the lockdown, some from families that are 'herding'
We understand that things are uncertain right now. If you would like to move into a safe and supportive environment that you can make your own, we are still taking admissions for our Care Suites at Elderslea.
Nestled down a quiet street in Upper Hutt, our Care Suites offer the ultimate … View moreWe understand that things are uncertain right now. If you would like to move into a safe and supportive environment that you can make your own, we are still taking admissions for our Care Suites at Elderslea.
Nestled down a quiet street in Upper Hutt, our Care Suites offer the ultimate combination of Rest Home and Hospital care with the creature comforts of home, including a cosy living area, stylish kitchenette and modern ensuite.
Give us a call to see how we can help.
Elderslea is located at 29 Redwood Street, Upper Hutt.
Water remains out in Fraser Avenue from the intersection at Corlett Street to the intersection at Haumia Street, including Radnall Way in Johnsonville.
Our crews are responding to the burst water main, and water is expected to be back on by 6pm. In the meantime, we have arranged temporary water … View moreWater remains out in Fraser Avenue from the intersection at Corlett Street to the intersection at Haumia Street, including Radnall Way in Johnsonville.
Our crews are responding to the burst water main, and water is expected to be back on by 6pm. In the meantime, we have arranged temporary water supply, available at the corner of Fraser Avenue and Pollen Street, with social distancing protocols in place. Residents are asked to keep other households in mind when collecting water.
If you, or one of your neighbours are unable to leave the house to collect the supplied water, please call our Customer Hub on 04 912 4470 so we can arrange for our crews to safely deliver water to those homes.
We apologise once again for the inconvenience caused.
Our crews are responding to a burst water main in Johnsonville that is affecting water supply.
Crews are working to repair this and get water back on as soon as possible.
We apologise for the inconvenience caused by this outage.
Wet wipes can clog pipes and mean that essential workers have to leave their bubbles to fix them, putting them at risk of COVID-19. Be kind to our essential workers and our environment & put your wet wipes in the bin.
PS. Thanks to Ross, who operates a mini combo flusher truck out of our … View moreWet wipes can clog pipes and mean that essential workers have to leave their bubbles to fix them, putting them at risk of COVID-19. Be kind to our essential workers and our environment & put your wet wipes in the bin.
PS. Thanks to Ross, who operates a mini combo flusher truck out of our Rongotai depot, for helping out with this campaign.
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