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2342 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
1 day ago

Poll: Is street parking fair game?

The Team from Neighbourly.co.nz

Some people are frustrated by their neighbours or neighbour's friends parking on the street outside their house. This means they have to park further away themselves.

Do you think it is inconsiderate to park directly outside a neighbour's house on the road? Or do you think street parking is fair game?

Share your thoughts below.

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Is street parking fair game?
  • 65.8% Yes, street parks belong to no one
    65.8% Complete
  • 32% No, it's inconsiderate
    32% Complete
  • 2.2% Other - I'll share below
    2.2% Complete
872 votes
4 days ago

Show us what you've been up to...

The Team from Neighbourly.co.nz

Brighten our day, and show us a glimpse into your world, neighbours.

We'd love to see some of the photos you've taken lately or any craft/DIY projects you're working on.

Simply add a photo below 📷🌅 🌻

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4 days ago

Do you have a great recipe for pears?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. We give away free copies to readers whose recipes are used in our magazine, and we're still on the hunt for pear recipes! Send your family's favourite way to use up this delicious fruit, to mailbox@nzgardener.co.nz, by the end of this week . If we use it in the mag, you will receive a free copy of the April issue.

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