LG WASHING MACHINE WARRANTY, OR LACK OF.
5th July 2019. I have an LG washing machine that died on 30th May . It has a 10 year warranty and was purchased on the 28th January 2012 from "The Good Guys" at Botany. The Good Guy's went bankrupt on 6th April 2018 so I can not return to them to sort it out for me. I phoned LG Electronics when it died but was fobbed of by them because I could not find my receipt though I had my bank statement with the payment on it.
It still has 2 1/2 years left on the warranty.
I was not told by the salesman when I purchased the machine that LG appliances warranty is not a full warranty, LG will only supply the parts for their warranty, and the customer must pay ALL labour costs for LG to HONOUR their warranty.
I approached LGs service agents and paid for a check of the machine. LGs service agent noted on the invoice. "NOT WORTH REPAIR". Seven years only for a washing machine??
The body of the machine had rust around the joins after only two years. The body of the LG machine only has a warranty for two years.
On the 25th June after I had the agents check done, I sent a copy of the invoice and a photo of the serial number from my machine to LG. I received a reply which stated I would hear from the resolution team immediately.
The first three letters of the serial number are 112 which I have been told tells them that it was manufactured in January 2012. The same month and year I purchased it.
I still am waiting for a reply from LG as to whether they will honour the warranty or not.
How long should I wait before I contact the Commerce Commission.
Poll: Do you think banning gang patches is reasonable?
With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.
This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.
Do you think this ban is reasonable?
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77% Yes
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21.6% No
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1.4% Other - I'll share below
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What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
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