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How well do you know your customers? That might seem like a redundant question but let’s dig a little deeper.
Do you know their age? Their income? The values that resonate with them? Where do they live? Do they have a family? How do they like to spend their spare time?
As … View moreHi Neighbour,
How well do you know your customers? That might seem like a redundant question but let’s dig a little deeper.
Do you know their age? Their income? The values that resonate with them? Where do they live? Do they have a family? How do they like to spend their spare time?
As you answer these questions (and as many others as you can come up with) you’ll start to build clear customer personas that will help you tailor the experience you provide to fit the needs of your customers.
We’ve got a whole series of bite-sized videos on customer personas and customer experience waiting for you over on our website, so if 2022 is the year you take your business to the next level head on over and get started today!
The Team at Digital Boost
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A highway linking Dunedin to its port is down to one lane after a sinkhole opened up.
The small hole appeared in the northbound lane of State Highway 88 at Ravensbourne this week.
Waka Kotahi NZ Transport Agency senior network manager Chris Harris said the hole, which was over a highway … View moreA highway linking Dunedin to its port is down to one lane after a sinkhole opened up.
The small hole appeared in the northbound lane of State Highway 88 at Ravensbourne this week.
Waka Kotahi NZ Transport Agency senior network manager Chris Harris said the hole, which was over a highway culvert next to Moller Park, was being monitored.
The culvert had also been visually inspected through security cameras.
“This information is critical to ensuring an effective and lasting repair for those who rely on this busy highway.”
To minimise disruptions to motorists, temporary traffic signals were operating until further notice.
Contractors would remove the road surface on Monday to undertake further investigations.
“We understand the importance of having both lanes of the highway operating in this area, and our contractors are committed to making this happen as quickly as practical,” Harris said.
Waka Kotahi thanked motorists for their patience and for following the temporary speed limits to ensure everyone’s safety, he said.
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Only a few units or ‘bubbles’ have been used as self-isolation quarantine facilities (SIQ) in the Southern District Health Board area so far.
The DHB currently manages 30 scalable ‘bubbles’ across Otago and Southland that can be used by those needing to self-isolate due to Covid-19 … View moreOnly a few units or ‘bubbles’ have been used as self-isolation quarantine facilities (SIQ) in the Southern District Health Board area so far.
The DHB currently manages 30 scalable ‘bubbles’ across Otago and Southland that can be used by those needing to self-isolate due to Covid-19 exposure.
The bubbles include the former Aaron Lodge Holiday Park in Dunedin, which has capacity for 100 beds.
The premises had been purchased by Kāinga Ora, and was being leased short-term by the DHB for use as an SIQ facility.
The Southern area also had two SIQ units in Invercargill, six in Queenstown and five in Dunedin on top of the lodge, Public Health South Community SIQ coordination manager Pete Whalley said.
Only the Invercargill units had housed positive cases so far: crew members from the Mattina container ship, which docked in Bluff in July.
Health officials began testing the 21 crew members on the Mattina soon after it arrived at South Port in Bluff, after being notified that two of the members had flu-like symptoms.
Wedding nuptials have been postponed, cancelled and overturned for the last 18 months due to Covid-19 restrictions – leaving the wedding industry feeling the pinch.
Weddings and elopements in New Zealand hit an all-time low in 2020 and have not picked up since.
The number of non-Kiwis getting … View moreWedding nuptials have been postponed, cancelled and overturned for the last 18 months due to Covid-19 restrictions – leaving the wedding industry feeling the pinch.
Weddings and elopements in New Zealand hit an all-time low in 2020 and have not picked up since.
The number of non-Kiwis getting married in New Zealand is not available, but the number of Kiwis getting married or entering civil unions dropped 20 per cent between 2018 and 2020 – from 20,949 to 16,779.
Marriage numbers in New Zealand have been in decline since the 1960s, but Covid-19 has stopped us from being a wedding and elopement destination for overseas couples too.
Wedding planners in the Queenstown Lakes District are getting only 10 to 25 per cent of their usual business at this time of year. Continue reading here.
David Hullah was touring the South Island in a campervan when his mother suddenly told him to turn off the highway.
“She wanted to see the site where her aunt was murdered.”
She believed that site was Seacliff, about 25 kilometres north of Dunedin and home to an enchanted forest and a former … View moreDavid Hullah was touring the South Island in a campervan when his mother suddenly told him to turn off the highway.
“She wanted to see the site where her aunt was murdered.”
She believed that site was Seacliff, about 25 kilometres north of Dunedin and home to an enchanted forest and a former lunatic asylum.
The 500-bed psychiatric hospital was once the largest building commissioned in New Zealand, but is also remembered as the site where 37 women died in a fire on the night of December 8, 1942.
But Hullah's relative was not one of those women.
His mother, Margaret Wells, who is in her mid-90s and lives in Australia, told her son of their relative's death as he drove towards Seacliff in March 2020, just before the first Covid-19 lockdown.
Wells was a young child when her favourite aunt, Peggy McInnes – who was actually her much older cousin – suddenly stopped visiting their Dunedin home.
Years later, she was told McInnes had been murdered.
Hullah said he knew McInnes used to work as a nurse at Seacliff, and was murdered by a spurned former boyfriend who later killed himself in the hospital’s grounds, now home to a reserve.
The story was eerily similar to another that unfolded in the tiny township in 2016, when Stephen Findlay killed neighbour Sharon Comerford before turning his gun on himself in the grounds of the reserve.
Findlay survived and in 2017 was sentenced to life imprisonment with a minimum non-parole period of 11 years.
McInnes’ murder actually happened at Orokonui Hospital, a former psychiatric hospital about halfway between Dunedin and Seacliff, on August 24, 1928.
A newspaper report, headlined ‘Driven Insane By Jealousy’, said McInnes, a 25-year-old nurse, had recently been transferred from Seacliff to Orokonui.
But it was at Seacliff where McInnes had first met Thomas Ellis, a 35-year-old Dunedin bricklayer, who was working on a new kitchen building at the site.
The pair courted for several months before the tragedy happened in the grounds of the Orokonui Hospital.
Ellis visited McInnes at her new workplace after hearing their relationship was over. McInnes later left work at 8pm, wearing her uniform under a brown coat.
Later that evening, a staff member heard groans coming from the hospital grounds. They found Ellis wandering about with his throat cut.
Ellis died at the scene, and police were then tasked with finding a missing nurse: McInnes.
Several hours later they made a grim discovery.
McInnes was found lying on a blanket under a large pine tree. Her face had been bashed in, and her throat was cut.
The murder weapons – a pen knife and a stone wrapped in a handkerchief – were found nearby.
Tellingly, police found a note in Ellis’ pocket. The note, sent by McInnes, indicated she would meet him at a prearranged time and date.
A colleague of McInnes later told an inquest the young nurse was deciding between two men, including Ellis, whom she was lukewarm on.
The pair had earlier been spotted arguing at a dance at Seacliff after Ellis – later described in a report by the Otago Daily Times as a “tall, thin, dark man” – saw her dancing with other men.
“The facts of this sad tragedy are only too plain,” the coroner said.
“It is obvious that Nurse Mclnnes was murdered by Ellis who then cut his throat.”
David Hullah was touring the South Island when his mother suddenly told him to turn off the highway. “She wanted to see the site where her aunt was murdered.”
Hamish McNeilly investigates two tragedies; the brutal murder of André Jose on Stewart Island in 1927, and the devastating fire at the… View moreDavid Hullah was touring the South Island when his mother suddenly told him to turn off the highway. “She wanted to see the site where her aunt was murdered.”
Hamish McNeilly investigates two tragedies; the brutal murder of André Jose on Stewart Island in 1927, and the devastating fire at the former Seacliff Lunatic Asylum in 1942, over on The Mish - check it out (and sign up) here.
David Hullah was touring the South Island when his mother suddenly told him to turn off the highway. “She wanted to see the site where her aunt was murdered.”
Hamish McNeilly investigates two tragedies; the brutal murder of André Jose on Stewart Island in 1927, and the devastating fire at the… View moreDavid Hullah was touring the South Island when his mother suddenly told him to turn off the highway. “She wanted to see the site where her aunt was murdered.”
Hamish McNeilly investigates two tragedies; the brutal murder of André Jose on Stewart Island in 1927, and the devastating fire at the former Seacliff Lunatic Asylum in 1942, over on The Mish - check it out (and sign up) here.
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Ryman’s Peace of Mind Guarantees are designed with your protection in mind, giving you the confidence to live the way you want and to embrace every opportunity.
Take Ross for example. He’s a Ryman resident who began his musical journey at the age of 65. His ‘no worries’ lifestyle has … View moreRyman’s Peace of Mind Guarantees are designed with your protection in mind, giving you the confidence to live the way you want and to embrace every opportunity.
Take Ross for example. He’s a Ryman resident who began his musical journey at the age of 65. His ‘no worries’ lifestyle has meant that ten years later, Ross plays in several bands and tours in different towns playing music on a guitar he made himself. A little certainty provides great reassurance in knowing you can pursue the things you love in retirement, without any worries.
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A temporary measure to provide maternity care due to critical staffing shortages at Dunedin's Queen Mary Maternity Ward is now over.
The shortage happened between January 7 and 10, prompting the Southern District Health Board (DHB) to close part of the maternity ward and care for parents and … View moreA temporary measure to provide maternity care due to critical staffing shortages at Dunedin's Queen Mary Maternity Ward is now over.
The shortage happened between January 7 and 10, prompting the Southern District Health Board (DHB) to close part of the maternity ward and care for parents and babies in another part of the hospital, called a Maternity Pod Annex.
That ended on Monday morning, when the maternity ward returned to its usual settings.
It was the first time the Southern DHB had used a Maternity Pod Annex as a temporary solution to a staffing shortage.
Midwifery director Karen Ferracioli said the strategy had been successfully relied upon elsewhere in New Zealand previously.
The DHB was confident it could operate again at short notice, if required, she said.
Staffing challenges were not unique to the Southern DHB, nor to just Dunedin, Ferracioli said.
"Southland Hospital has similarly been experiencing staffing shortages in maternity care, and our team there have been working hard to ensure parents and babies are receiving the care they need."
Southern DHB remained committed to providing excellent care for all families throughout the region who need to use maternity services, she said.
It was also supporting staff working with other national organisations on the challenges facing the sector across the country.
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