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Just wrote to the ODT to create an awareness and hold to account those at the NZ Post & Courier Post responsible for repeatedly ripping us off:
ODT article submitted today 22.03.2022
I was expecting delivery of a $800 package and paid $40 for the sender to obtain a signature upon delivery … View moreJust wrote to the ODT to create an awareness and hold to account those at the NZ Post & Courier Post responsible for repeatedly ripping us off:
ODT article submitted today 22.03.2022
I was expecting delivery of a $800 package and paid $40 for the sender to obtain a signature upon delivery service. This was out of concern for repeated delivery failures by NZ post and NZ post delivering my packages at the wrong address 4 time in a row.
I would receive an email alert on the expected day thru the delivery updates alerts I activated and receive an alert that the package was delivered. When I check my mailbox within minutes, there would be no package waiting for me. I lodged a complaint immediately and only received one of those packages after the courier rectified the delivery the next day but still maintained it was delivered to the correct address. This happened as recently as last week the 15th of March where I was waiting at home for deliver and received the email alert the package that was delivered at 2.48pm. I checked the mailbox and there was nothing. I lodged a complaint immediately and the next morning it arrived.
I was expecting delivery of a $800 package and paid $40 for the sender to obtain a signature upon delivery service to avoid the incompetence received. I waited and again, only received the email alert that the package has arrived. I ran to the mailbox and found the 36cmX27cm box left at the door exposed to the rainy weather that morning, an $800 electronic device just left in the rain with clear instructions to obtain signature.! I was livid and lodged another complaint to NZ post immediately demanding a refund of the $40 I paid for obtaining the signature upon arrival.
Today I received the response from Service Delivery Manager for Dunedin & Surrounding Area Michelle Finigan stating:
Quote: “I wanted to update you on the investigation that I have been looking into regarding your item that was left under ATL. I have been informed that at the time of delivery there was no one hm to sign for this item.
You do have an authority to leave on your address in our system, which is why it was left without obtaining a signature. If you would no longer like the ATL you are able to go to our website and authorize this to be taken off our system.
I have spoken with the driver to ensure for any future deliveries the ATL is followed correctly which is item to be left at back door." unquote
My Rebuttal:
Firstly, the driver is blatantly lying about nobody being home. Of course, I was home since I paid $40 for the service to sign for it upon arrival! and now I am called a liar by the incompetent driver as well. This is just getting worse!
Today I received another "signature required" $90 package that was delivered without obtaining a signature. It was just left in the open view at the sliding door in full view of the sidewalk as the $800 package was left. Complaint lodged again.
In their response to serious complaint such as this NZ Post appears to adopt the attitude that the driver made no error despite evidence provided by the customer & witnesses that contradicts this. No refund for the undelivered service is mentioned despite customer demands for refund they are fully entitled to. This must stop immediately. If you had similar experiences as this, please notify ODT so that we as paying customers can hold these businesses to account. They are ripping off their customers daily.
The Antidote delivers your daily dose of good news each weekday afternoon, straight to your inbox.
Based on the Stuff column, the newsletter showcases five happy things from the news, for a much-needed dose of positivity to remind you that there's inspiration, kindness and quirkiness in the… View moreThe Antidote delivers your daily dose of good news each weekday afternoon, straight to your inbox.
Based on the Stuff column, the newsletter showcases five happy things from the news, for a much-needed dose of positivity to remind you that there's inspiration, kindness and quirkiness in the world.
The NZ Compare Easter Bunny has been busy! He’s delivered some epic exclusive deals on broadband just in time for the holidays!
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We’ll keep you warm and stylish all winter long! Our stores are now stocked with awesome winter clothes. Get in quick so you’re ready for the cooler days!
By shopping with Red Cross, you not only help reduce the huge amount of items that goes to landfill every year, you also support the … View moreWe’ll keep you warm and stylish all winter long! Our stores are now stocked with awesome winter clothes. Get in quick so you’re ready for the cooler days!
By shopping with Red Cross, you not only help reduce the huge amount of items that goes to landfill every year, you also support the great work Red Cross does in your community and even abroad.
Great stock of scarves, hats, coats and shoes out now in-store to keep you wrapped up from the cold.
Get yours before the winter chill bites.
Ferrero International S.A. is recalling Kinder Surprise chocolate eggs from New Zealand shelves because of potential contamination with salmonella bacteria.
It forms part of a global recall of affected product, which was manufactured in a Belgian factory. There have been cases of illnesses … View moreFerrero International S.A. is recalling Kinder Surprise chocolate eggs from New Zealand shelves because of potential contamination with salmonella bacteria.
It forms part of a global recall of affected product, which was manufactured in a Belgian factory. There have been cases of illnesses reportedly linked to the product overseas, but there have been no confirmed cases in New Zealand.
The following product is in New Zealand and is affected by this issue and has been recalled:
· Kinder Surprise Maxi 100g (Natoons variety) with batch number L298R03UNB and best before date of 23 August 2022.
The following types of products have been recalled overseas and may also be in New Zealand:
· Kinder Surprise
· Kinder Surprise Maxi
· Kinder Mini Eggs
· Kinder Schokobon
· Kinder Egg Hunt
· Kinder Mix
· Kinder Maxi Mix
· Kinder Happy Moment
People who have Kinder Surprise eggs at home are encouraged to check the label to ensure it is not affected by the recall. Further details are soon to be published on the New Zealand Food Safety Authority's website
Hi there neighbours!
Get in quick! These mags are flying off our shelves in our Mother’s Day sale. A subscription to her favourite magazine is the perfect gift that keeps on giving.
Plus, every subscription to NZ House & Garden, NZ Gardener, and The TV Guide, goes in the draw to win 1… View moreHi there neighbours!
Get in quick! These mags are flying off our shelves in our Mother’s Day sale. A subscription to her favourite magazine is the perfect gift that keeps on giving.
Plus, every subscription to NZ House & Garden, NZ Gardener, and The TV Guide, goes in the draw to win 1 of 50 diffusers from French Country Collections.
Power bills are pesky, it's just one of those things every household has to manage.
If you're stuck with it, then make sure it works for you. We want to know when was the last time you switched power providers?
Small businesses are the backbone of our communities and we are thrilled to give these businesses the recognition they deserve.
With $10,000 worth of prizes up for grabs for our overall winner, we are now looking to you to vote for the most deserving - the 2022 Prospa Local Business Hero.
… View moreSmall businesses are the backbone of our communities and we are thrilled to give these businesses the recognition they deserve.
With $10,000 worth of prizes up for grabs for our overall winner, we are now looking to you to vote for the most deserving - the 2022 Prospa Local Business Hero.
Excerpts of the nominations are below but click the business name to read it in full. When you've made your choice, go ahead and cast your vote!
____________________________________________________________________________________
AUCKLAND: Melissa Wallace - Turua Gallery
"Turua Gallery in St Heliers not only brings beautiful artwork to the community, the owners Dean and Melissa also do amazing things for charities...They are just so generous and community-minded that it would be great for something nice to happen for them!"
BAY OF PLENTY: Michaela Wellauer - Full Cycle Bikes
"Michaela and Jon from Full Cycle Bikes in Whakatane go above and beyond in their support of our local biking community. Their generosity sees local families receiving free bikes through the Whanaū on Wheels programme. Many events exist because of their sponsorship. They are good, kind people who do an awful lot that flies under the radar."
CANTERBURY: Rob Fenwick - Fenwicks Pharmacy
"I nominate Robert Fenwick from our local Fenwicks Pharmacy in Kaiapoi. Always a friendly face and always helpful. Robert and staff had to remain open right through the lockdown, really putting themselves on the line. He's been through earthquakes, power cuts, floods and bereavement and he still opens with friendly conversation and a smile."
HAWKE'S BAY-GISBORNE: Jack Van Chan - Bayon Cafe
"Bayon Cafe and Bakery at 18 Carlyle St, Napier. Lovely family-run business with great coffee and the best, large slices of carrot cake in Napier. They also collect for funds to supply educational reading materials for children in their home country, Cambodia."
MANAWATŪ-WHANGANUI: The Team - Aorangi Bulb Nurseries
"NZ Bulbs (Aorangi Nurseries) run by Paul and Len Hoek had a very positive impact during the Covid lockdowns...During the extended lockdowns, their operation kept many people employed and their direct to consumer flower sales brought a touch of colour and break from the monotony to many people. "
NELSON-MARLBOROUGH: Peter & Caroline Pomeroy - Victoria Gardens
"Caroline and Pete of Victoria Gardens, Motueka, are always helpful and cheerful, selling excellent spray-free fruit that they have grown themselves. They looked after their customers through all the lockdowns, even in the face of having to restore their greenhouses and gardens after the disastrous Boxing Day hailstorm of 2020."
NORTHLAND: Tracey Haika - Or Near Offer Village Boutique
"On the main street of Hikurangi, Or Near Offer Boutique offers all sorts of second-hand goods and clothing. The owner, Tracey, really enhances the community spirit of Hikurangi with her friendly and welcoming manner and her beautifully creative, artistic shop exterior shows a truly entrepreneurial spirit. She's very involved in the community and is an inspiration to many in Hikurangi."
OTAGO-SOUTHLAND: Grant Kennedy - Otautau Tractors & Machinery
"Otautau Tractors & Machinery play a big part in keeping the farming industry going in western Southland by being always on call for repairs. Quite often the doors are still open after closing time. The owner, Grant is a volunteer in the Otautau fire brigade, and he is always sponsoring and donating to local groups, even parking classic cars out front for locals to enjoy."
TARANAKI: Paul Gundy - Waitara Bin Inn
"Waitara Bin Inn go the extra mile for their customers,...On a couple of occasions that I know of, items were dropped off a couple of hours north of the shop to customers. Paul has delivered the compost and potting mix for customers so that they didn't have to lift it. All staff have the right attitude of wanting to help you."
WAIKATO: Roger Nicholson - The Backyard Gastro Pub
"The local pub at Whatawhata make great fish n chips with generous servings. They're lifesavers - always there when the power is out on the Raglan side of the Waipa River. We've just had two full days out of power thanks to 'Cyclone Dovi' and they have come through once again. Local saviours!"
WELLINGTON: Josh Coe - Page 42 Cafe
"Page 42 Cafe are great employers who grow the skills of local youth, with a fantastic culture set by the owner Josh. During the pandemic, they had free coffee for critical workers and "Pay what you can afford" days - people can get a meal for $1, or pay more than the menu price to "pay it forward". Constant community support!"
...or bar? Or restaurant? Or a coffee hole-in-the-wall?
Hi neighbours! After a punishing couple of years, we want to help hospitality get back on its feet and you can help us!
If you have a local you love, let us know here and we’ll share it with New Zealand in our nationwide directory of… View more...or bar? Or restaurant? Or a coffee hole-in-the-wall?
Hi neighbours! After a punishing couple of years, we want to help hospitality get back on its feet and you can help us!
If you have a local you love, let us know here and we’ll share it with New Zealand in our nationwide directory of great places that deserve our support.
Homewares
Bric-a-brac
Furniture - no beds
Electricals
Jewellery
Games
Winter Clothing
By donating you will help others in need.....Thanks
Daylight saving ends at 3am on Sunday 3rd of April 2022, when the clocks go back by 1 hour. This date also serves as a timely reminder for people to check their smoke alarms at home and to take note of the expiry date, battery, the cleanliness of the alarm, and its placement.
Putting a tasty and nutritious meal in front of our families each night is important for many of us, but with work, school, and activities in the way, it can also become a stressful chore.
Dinner Sorted delivers a week's worth of delicious, satisfying recipes that should please the whole … View morePutting a tasty and nutritious meal in front of our families each night is important for many of us, but with work, school, and activities in the way, it can also become a stressful chore.
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Subscribe by 5pm on 4 April and go in the draw to win a 65" Sony TV. For details and T&Cs see here.
Sign up here (it's free!).
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