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Goods you buy must be of “acceptable quality”
“A lot of people don’t realise what protections they have when they buy consumer goods from a New Zealand business” says Neil Lancaster of Citizens Advice Bureau Christchurch Area. “According to the Consumer Guarantees Act, those goods … View moreGoods you buy must be of “acceptable quality”
“A lot of people don’t realise what protections they have when they buy consumer goods from a New Zealand business” says Neil Lancaster of Citizens Advice Bureau Christchurch Area. “According to the Consumer Guarantees Act, those goods must be of acceptable quality. This means that the product must do what you would expect it to, and last a reasonable length of time.”
Neil Lancaster says “The product must be fit for its normal purpose and in good working order, have an acceptable finish and appearance, no minor defects, be safe to use and durable. For example, if you buy a new vacuum cleaner and it doesn’t clean the floor very well, overheats easily or needs repairs not long after the purchase, then it is not of acceptable quality. Also, if you’ve arranged for the business to deliver the product to you, they are responsible for ensuring that it arrives in good working order.”
“Second hand consumer goods that are sold by businesses must also be of acceptable quality, though of course you shouldn’t expect a second hand product to last as long as a brand new one, nor that it will be free of dents or scratches. You do need to take into consideration the age and price of the item.”
“If something you’ve bought from a business is of unacceptable quality, you can go back to the business and the business must put it right”. They have to get it repaired at their own cost, or if it can’t be easily fixed they have to replace the item or give you a refund. The business can’t simply refer you to the manufacturer, require you to return the item in its original packaging, or offer you store credit instead of a refund.”
“Some people think that once the warranty expires then that’s the end of the story, but in fact even if something is out of warranty you still have the same rights under the law. You should expect what you’ve bought to last a reasonable length of time, regardless of the warranty.”
“If you do strike any problems with getting a remedy for goods of unacceptable quality, we can help” says Neil Lancaster “Just pop into one of our three Christchurch locations; Ara (CPIT), Fendalton Library or Hornby Library or call 0800 367 222 (free to call from a prepaid cell phone).
Hi everyone, I volunteer at the Wildlife hospital based at Willowbank. We are in desperate need of a clothes dryer as the other one has stopped working. It would have to be a donation though. If you have one hanging around that you don't need, get in touch. Thanks.
Akaroa is gearing up for this year's French Fest, the bi-annual event which draws people from near and far for a weekend of events that celebrates Akaroa’s unique heritage. More at NEWSLINE: bit.ly...
Elusion Electricals Ute should never look cleaner. We are pretty proud of this beautiful young lady making the CGHS German Trip for 2019. Laura will be busy fundraising for the next 2 years to make the trip of a lifetime. If any one has any fundraising ideas or wants Laura to babysit feel free to … View moreElusion Electricals Ute should never look cleaner. We are pretty proud of this beautiful young lady making the CGHS German Trip for 2019. Laura will be busy fundraising for the next 2 years to make the trip of a lifetime. If any one has any fundraising ideas or wants Laura to babysit feel free to contact us. At least I can be guaranteed regular Ute cleaning until further notice. Elusion will be helping as much as we can to make her dreams come true.
We Kiwis love our backyard. Whether it's our own gardens, parks or our big Kiwi backyard. Because we love it, we want to take care of it. Conservation Week is a great time to show our backyard some love.
There's plenty of ways for you and your family to take part, and we’ll be adding… View moreWe Kiwis love our backyard. Whether it's our own gardens, parks or our big Kiwi backyard. Because we love it, we want to take care of it. Conservation Week is a great time to show our backyard some love.
There's plenty of ways for you and your family to take part, and we’ll be adding more local events soon. For information on backyard activities and events near you, visit: www.conservationweek.org.nz....
Plus, keep an eye out for our photo competition details coming soon!
If you know of other Conservation Week events in your area, you can add them to our list here: www.doc.govt.nz...
It gives me great pleasure in congratulating Daryl who won our 'Take a loan off your mind' competition. Daryl has had his whole loan paid off! Well Done Daryl!
Folk singer Adam McGrath is telling people's stories through song thanks to a CCC community funding project. More at NEWSLINE: bit.ly...
We've received some fantastic feedback with our new supermarket located in the heart of Christchurch! The energy in the city center has lifted. If you haven't come down to see us, we're located directly opposite the bus interchange on 71 Lichfield.
You'll find … View moreWe've received some fantastic feedback with our new supermarket located in the heart of Christchurch! The energy in the city center has lifted. If you haven't come down to see us, we're located directly opposite the bus interchange on 71 Lichfield.
You'll find fabulous savings on your everyday groceries, the freshest local food and Canterbury's most loved brands and an extensive range of goods for the avid foodie, kitchen connoisseur or wine lover. We'll see you there!
Glass unit in good condition. No longer required. Must pick up
Hey all just wondering if anyone out there has a pregnancy pillow they are willing to pass on please and thank you
We would like to celebrate Maori Language Week by learning one new saying each day through out the week. Here's day five:
If you want to help deliver the community’s goals for water, then join your local water zone committee now.
Canterbury’s water zone committees are looking for new members to help ensure new perspectives are reflected.
The committees are currently focused on improving freshwater quality … View moreIf you want to help deliver the community’s goals for water, then join your local water zone committee now.
Canterbury’s water zone committees are looking for new members to help ensure new perspectives are reflected.
The committees are currently focused on improving freshwater quality and biodiversity values, protecting drinking water supplies, encouraging sustainable farming practices, and enhancing recreational opportunities and cultural values.
The committees are looking for people who can see others’ points of view and work collaboratively to find solutions for water challenges.
Let us know wai you care - visit www.ecan.govt.nz/waiwecare to apply before 8 October.
Tēna koutou e hoa mā! As part of our wiki o te reo Māori coverage, we're presenting a daily video mihi featuring each of our team members. This allows you, our readers, to get to know us more and judge our reo skills... no pressure! Meet today's team member Jonathan Leask
… View moreTēna koutou e hoa mā! As part of our wiki o te reo Māori coverage, we're presenting a daily video mihi featuring each of our team members. This allows you, our readers, to get to know us more and judge our reo skills... no pressure! Meet today's team member Jonathan Leask
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The winner of 'What would you do if we paid off your loan' competition will be announced shortly.
Losing his father suddenly to heart disease, Christchurch man Nathan de Lautour Hone, then 25-years-old, also lost his hero. Read his inspiring story of finding his whakapapa.
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