Whenuapai & Herald Island, Auckland

Need some help or advice?

Need some help or advice?

 Ask your neighbours by posting on Neighbourly!

74 days ago

Six tips for improving security around your home

The Team from Neighbourly.co.nz

1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.

2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them … View more
1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.

2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them well-trimmed around windows and doors improves visibility and reduces potential hiding spots.

3) Secure Entry Points
Ensure doors, windows, and gates are always closed when you are away from the house. Upgrade to more secure locks, deadbolts, or even smart locks for added protection.

4) Add a security camera
Place security cameras in the main entry points to your home. Doorbell cameras are also relatively cheap and a great way to keep track of who is visiting your home when you aren't there.

5) Start a Neighborhood Watch Program
You could reach out to members on Neighbourly to form a group of neighbors who can regularly keep an eye out for suspicious activity and report it. You could also check with Neighbourhood Support to see what is existing in your area.

6) Introduce yourself to your neighbours
The closer you are to your neighbors, the more likely they’ll notice when something unusual or suspicious is happening around your property

Feel free to share anything that you do around your area to deter crime.

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57 days ago

CONSUMER 24 October 2024 :Why did New World and Pak'nSave delete a crucial online shopping tool?

Susan from Massey

24 October 2024
Why did New World and Pak'nSave delete a crucial online shopping tool?

On this page
What a Consumer member noticed
What our survey found
Foodstuffs responds: ‘We’re upgrading our digital platform’
What Consumer says: ‘It’s bizarre’
Chris Schulz
By Chris … View more
24 October 2024
Why did New World and Pak'nSave delete a crucial online shopping tool?

On this page
What a Consumer member noticed
What our survey found
Foodstuffs responds: ‘We’re upgrading our digital platform’
What Consumer says: ‘It’s bizarre’
Chris Schulz
By Chris Schulz
Senior Investigative Writer | Kaituhi Mātoro Matua
Whether it's clothes, shoes, appliances or food, anyone who shops online regularly knows there's one tool that's become ubiquitous: the ability to rank searched items by price.


Consumer spent an hour browsing local retail websites and couldn't find a single one that didn't give customers access to that tool.

From clothing stores Hallensteins, North Beach and Barkers, to shoe stores Number One Shoes, Sketchers and Platypus Shoes, to appliance stores Harvey Norman, Noel Leeming and JB Hi-Fi, to large-scale marketplaces Trade Me, Kmart and Farmers, the filter buttons marked “highest-to-lowest" and “lowest-to-highest" are easy to find and available for everyone to use.

So, it was a surprise to hear from a Consumer member that two of the websites they use most often – New World and Pak'nSave – had removed the ability for shoppers to be able to do this.

New World and Pak'nSave are owned by the same company, Foodstuffs, and rank among the country’s biggest retail websites. Yet, over the past few months, Foodstuffs has quietly removed the rank by price tool from both. It may not be back for quite some time. The question is, why?

What a Consumer member noticed
The message arrived through Facebook. It said: "I'd like to draw your attention to the fact that both Pak'nSave and New World have removed the option to sort products by price.

"If anything, they should have added the option to sort by unit price, but no, it now automatically sorts products by popularity, which makes it much harder for consumers to find the cheapest product."

Consumer wanted to find out if this was true, so we jumped online and tested the websites for both New World and Pak'nSave.

It's true! The ability to rank any searched item by price, whether that's coffee, milk, bread or meat, is no longer available through the website of either supermarket. (The function remains if you're shopping via the app.)

In a cost-of-living crisis, when the rising price of groceries has been at the forefront of everyone's minds, that's a disappointing and niggly change.

"This is not okay!" said our complainant.

Then something else caught our eye while we were browsing: the same brand name kept coming up in our searches again and again.

What our survey found
To check to see if the price-ranking function might magically reappear, Consumer plugged 10 different everyday items into the search engines on the websites for New World and Pak'nSave: butter, Colby cheese, tinned tomatoes, white sugar, flour, milk, spinach, almond milk, toilet paper and baked beans.

In almost every search, Pams products came up as the first result, both in the drop-down search function, and in the ranked search results. Pams products for butter, Colby cheese, tinned tomatoes, white sugar, flour, milk, spinach and almond milk all came first; for toilet paper, a Pams product was fourth; for baked beans, it was third.

Pams is the in-house brand owned by New World and Pak'nSave. In recent years, products by Pams have proliferated on the shelf, as have the equivalent in-house brands for supermarkets owned by Woolworths.

Consumer believes expanding in-house ranges at supermarkets lessens choices for consumers, hurts local suppliers and increases supermarket profit margins.

Screenshot of New World online

Foodstuffs responds: ‘We’re upgrading our digital platform’
Consumer approached Foodstuffs with concerns about its removal of the ability to rank searched items by price. We said we believed it was unfair to shoppers to remove a crucial online tool during a cost-of-living crisis.

A spokesperson responded: “We're upgrading our digital platform and improving our e-commerce offering with more transparent unit pricing. Soon, we'll add a new sort feature allowing customers to sort products by price or unit price.”

That’s a reference to new unit pricing rules. From August 2025, the websites for supermarkets must display unit pricing, making it easier for consumers to compare the price of products on what they cost per unit of measure.

The spokesperson says it removed the ability to rank items by prices on search pages for both websites at the end of May; for category pages, the changes were made for New World in late July, and for Pak'nSave in late August. When asked if they had a date the tool might return, the spokesperson said: "We don't have an exact date yet."

Consumer approached Woolworths – Foodstuffs’ biggest competitor – to see if it had any plans to remove its online search ranking function.

A spokesperson replied: “Woolworths New Zealand has no plans to remove the ‘sort by price’ feature. We know that our online customers use the sorting and filtering options to find the best value and we have recently made these options more prominent.”

Regarding our observations that its search function promotes its own products over those of other suppliers, the Foodstuffs spokesperson denied this.

“Our goal is to make finding products quick and convenient, whether customers are searching or browsing categories,” they said.

“Search results aren't biased toward Pams products – they’re based on regional sales data or customers’ inferred preferences. Occasionally, we may boost categories or pin products for promotions, but there are no specific rules for Pams. Logged-in users get personalised results, while logged-out users see region-based data.”

What Consumer says: ‘It’s bizarre’
Jessica Walker, Consumer NZ’s acting head of research and advocacy, calls the supermarkets’ removal of a crucial online search function “bizarre”.

“It seems bizarre that Foodstuffs would remove the option to filter by price, especially at a time when New Zealanders are continuing to struggle with the cost-of-living crisis,” she says.

She points to Consumer’s in-house Sentiment Tracker survey as proof that food prices remain among the biggest concerns facing household budgets right now.

“It’s nonsensical that two of our biggest supermarkets would move away from enabling online shoppers to browse products by price,” she says.

“Even if this is a temporary measure while Foodstuffs is preparing the roll-out of unit pricing online, it’s doing a disservice to their customers who want to get the best bang for their buck in the meantime.”

As for allegations Foodstuffs was pushing its in-house brand Pams through its online stores, Walker says Consumer has voiced concerns in the past about this tactic limiting choice for consumers.

“This latest online update reaffirms those concerns,” she says.

58 days ago

Sense Rugby for everyone

Sense Rugby

Do you want all young people to have an opportunity to participate in our national sport?

Sense Rugby is an adapted rugby programme for tamariki and rangatahi with disabilities or neurodiversity and we are on a mission to make it available to as many communities as possible across the motu.

View more
Do you want all young people to have an opportunity to participate in our national sport?

Sense Rugby is an adapted rugby programme for tamariki and rangatahi with disabilities or neurodiversity and we are on a mission to make it available to as many communities as possible across the motu.

Come find out more about our programme and how we change lives for our tamariki and rangatahi.
Find out more

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58 days ago

Sleep Puzzle Time!

Beds4U Henderson

Can you find all the words related to sleep? Test your knowledge and let’s see how many you can solve!

Down
1. A piece of furniture for sleeping or resting.
2.A sound made during sleep caused by the vibration of the throat.

Across
1. A state of sleep; deep rest.
2. To cease work or … View more
Can you find all the words related to sleep? Test your knowledge and let’s see how many you can solve!

Down
1. A piece of furniture for sleeping or resting.
2.A sound made during sleep caused by the vibration of the throat.

Across
1. A state of sleep; deep rest.
2. To cease work or movement to relax or recover strength.

#crosword #sunday #beds4u

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59 days ago

Wallflowers

Resene ColorShop Westgate

Take on the terracotta trend and sculpt a unique floral feature painted in Resene FX Paint Effects Medium, Resene Sakura and Resene Apple Blossom. Find out how to create your own with these easy step by step instructions.

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59 days ago

Shaken and stirred

Resene

Revamp an old trolley for drinks with a twist with Resene Enamacryl. Find out how to create your own with these easy step by step instructions. Find out more

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69 days ago

Poll: Does grocery bagging affect where you shop?

The Team from Neighbourly.co.nz

There's only a few differences between our larger chain supermarkets here in New Zealand. Having someone bag your groceries is one of them.

Does having your groceries packed for you at the checkout influence where you do your grocery shop? If so, tell us why.

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Does grocery bagging affect where you shop?
  • 24.1% Yes
    24.1% Complete
  • 75.1% No
    75.1% Complete
  • 0.8% Other - I'll share below
    0.8% Complete
3610 votes
60 days ago

Cash for your wrecked and water damaged car!

AAA Auto Parts

Hi neighbours,

Do you have a vehicle that is taking up space and becoming an eyesore? At AAA Auto Parts we dismantle and wreck cars. We will pay top cash whether your car is dead or alive!

* $300 - $3000 for small cars
* $700 - $10,000 for 4x4 utes, vans, 4WD, trucks and buses
* Same day … View more
Hi neighbours,

Do you have a vehicle that is taking up space and becoming an eyesore? At AAA Auto Parts we dismantle and wreck cars. We will pay top cash whether your car is dead or alive!

* $300 - $3000 for small cars
* $700 - $10,000 for 4x4 utes, vans, 4WD, trucks and buses
* Same day removal
* Free quotes over the phone

We will beat any prices in the market by 10%.

Support your local business.
Give us a call on ** 0800 50 00 01 ** and we will be happy to have a chat.
Find out more

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60 days ago

West Auckland Aglow celebration evening.

David Cooper from Riverhead Family Church

Everyone has a story to tell in life. For those who do not know me I am the Local Presbyterian Pastor at Riverhead Family church.
This Friday night I am going to share some of my life story growing up and how God can take someone who was broken and lost and bring healing, hope and fill you with a … View more
Everyone has a story to tell in life. For those who do not know me I am the Local Presbyterian Pastor at Riverhead Family church.
This Friday night I am going to share some of my life story growing up and how God can take someone who was broken and lost and bring healing, hope and fill you with a love that is Life-changing!
This is a Free event and everyone is most welcome.

Friday Night Oct 25th at 7:30 pm.
Riverhead Family Church.
This is put on by West Auckland Evening Aglow.

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60 days ago

Online Shopping warning

The Team from New Zealand Police

As we come up to the festive season, a lot of us want to shop online and look for good bargains 🛍️🛒

Here’s a few tips to help you stay safe, avoid buying stolen property, and not get taken advantage of:
💸If it is too good to be true, it probably is, or it could be stolen property.
View more
As we come up to the festive season, a lot of us want to shop online and look for good bargains 🛍️🛒

Here’s a few tips to help you stay safe, avoid buying stolen property, and not get taken advantage of:
💸If it is too good to be true, it probably is, or it could be stolen property.
💸If it’s being sold as new, ask for the receipt for the warranty. If they can’t provide it, that’s a red flag.
💸Check the seller’s profile, is it new or relatively blank?
💸If you make a purchase and need to meet somebody to get it, choose somewhere well-lit and well populated in public, near CCTV. If it has to be somebody’s home, take someone with you and let someone else know where you’re going and when.
💸Be especially cautious when buying power tools or high-end toy brick building block sets.

Sadly, if you unknowingly buy stolen property, you’re aiding criminals and inadvertently supporting them to steal more.
If you find a suspect listing or social media scam, call 105, or report it with us online at 105.police.govt.nz

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61 days ago

Labour Day Shop Hours

Christine Corcuera from Red Cross Shop Henderson

Red Cross Shop Henderson is open on the 28th October Labour Day!
Come visit us at:
435 Great North, Henderson
Monday to Sunday
9:00am to 5:00pm

61 days ago

Learn How to Enhance Your Sleep Habits with These Strategies

Beds4U Henderson

Today, we're delving into the exciting world of snoozing and discussing a topic near and dear to our hearts: investing in better sleep.

We all know that catching those Zzz's is crucial for our overall well-being, but just how much should we be investing to enhance our sleep habits?

View more
Today, we're delving into the exciting world of snoozing and discussing a topic near and dear to our hearts: investing in better sleep.

We all know that catching those Zzz's is crucial for our overall well-being, but just how much should we be investing to enhance our sleep habits?


Let's dive in and find out!

Understanding the Value of Quality Sleep
Before we break down the dollars and cents of sleep investments, let's take a moment to appreciate the incredible benefits of a good night's rest.

Quality sleep isn't just about feeling refreshed in the morning; it's about setting the stage for a healthier, happier life.

From sharpening our memory to reducing stress and even lowering the risk of chronic diseases, the benefits of quality sleep are truly endless.

Exploring Different Sleep Improvement Strategies
Now that we understand the importance of quality sleep let's explore some strategies for enhancing our sleep habits.

From simple lifestyle changes to cutting-edge sleep technology, there's a wide range of options to suit every budget and preference.

1. Lifestyle Changes for Better Sleep
Sometimes, the simplest solutions are the most effective.

By making small adjustments to our daily routines, we can significantly improve the quality of our sleep.

Try cutting back on screen time before bed, establishing a consistent sleep schedule, and creating a relaxing bedtime routine to signal your body that it's time to wind down.

2. Cost-Effective Sleep Aids
If you're looking for a little extra help catching those Zzz's, there are plenty of cost-effective sleep aids available.

From herbal supplements to soothing white noise machines, these budget-friendly options can help you drift off to dreamland without breaking the bank.

3. Investing in Sleep Technology
For those who are willing to splurge a bit more on their sleep habits, investing in advanced sleep technology can be a game-changer.

Smart mattresses, sleep trackers, and adjustable bed frames are just a few examples of the high-tech gadgets available to help you optimise your sleep environment and improve your overall sleep quality.

Making Smart Investments in Your Sleep Health
When it comes to investing in better sleep, it's essential to weigh the costs against the potential benefits.

While it may be tempting to opt for the cheapest option available, investing in quality sleep is an investment in your long-term health and well-being.

By considering the economic, emotional, and health-related impacts of poor sleep, you can make informed decisions that will pay off in the long run.

Sweet Dreams and Sound Investments
The value of quality sleep cannot be overstated.

By investing in better sleep habits, you're not just improving your nights – you're investing in a healthier, happier future.

Whether you're making simple lifestyle changes or splurging on the latest sleep technology, Beds4U is here to support you every step of the way.

Visit our website today to explore our wide range of beds, mattresses, and furniture and take the first step towards a better night's sleep.

Sweet dreams, sleep seekers!

66 days ago

Poll: Would you commute by public transport if it was free?

The Team from Neighbourly.co.nz

Using your car is convenient, except for finding parking.

Cycling lets you leave anytime, but you might arrive soaked.

So, neighbours, if public transport had the perk of being free, would it be your main way to commute?

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Would you commute by public transport if it was free?
  • 67.7% Yes
    67.7% Complete
  • 29% No
    29% Complete
  • 3.3% Other - I'll share below
    3.3% Complete
2917 votes
62 days ago

Prize draw winners!

The Team from Neighbourly.co.nz

The winners of the $100 Westfield vouchers are:

Patrice Hamilton from Sunnyhills

Lorraine Heffernan from Wigram

Rodney Norris from Papatoetoe

View more
The winners of the $100 Westfield vouchers are:

Patrice Hamilton from Sunnyhills

Lorraine Heffernan from Wigram

Rodney Norris from Papatoetoe

Lucy Ayres from Richmond

If you're a winner, get in touch here.

If you're not a winner this week, check back next week!

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62 days ago

Breaking the secret code ...🤨

Fiona from Henderson

Today I’m breaking the secret code of all responsible car, truck and motorbike drivers.
We have kept this secret to ourselves for so many years, all the while assuming (incorrectly) that others may have guessed it along the way.
Well they haven’t, so now I am being forced to break the code of… View more
Today I’m breaking the secret code of all responsible car, truck and motorbike drivers.
We have kept this secret to ourselves for so many years, all the while assuming (incorrectly) that others may have guessed it along the way.
Well they haven’t, so now I am being forced to break the code of silence.

Here we go … to all of those red light runners, the green (GO) light does come back, it really does.
All you have to do is wait a little bit and … ta dah!!! There it is.
That pretty green light that you all seem to think is not coming back magically reappears after a short period of time.

Please try this and you to will become our newest member into the secret club of safe and responsible drivers.
For the newest members of our responsible and safe drivers club, welcome.

However, to become fully fledged LIFE TIME members, you must also understand that the two sticks behind your steering wheel are the window wipers to be used on rainy days and also to clean your windscreen on days where there is glare from the sun and the ‘hidden’ INDICATOR.
Please learn which one is the indicator and use it for every corner you turn into and for every single merge into traffic – both left and right sides.
Once you have done that, you will automatically become a lifetime member of our very exclusive club.

But please remember, you have to be a consistent responsible driver to stay as a lifetime member of the responsible and safe drivers.

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