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Kia ora folks,
Further to my previous publication about the above bus services, I have received a reply from Auckland Transport. Plese check the following correspondences.
Dear Sean,
Our initial investigation shows that the Bus Operator failed to follow the correct route, which we apologise. A… View moreKia ora folks,
Further to my previous publication about the above bus services, I have received a reply from Auckland Transport. Plese check the following correspondences.
Dear Sean,
Our initial investigation shows that the Bus Operator failed to follow the correct route, which we apologise. A request has been sent to the Manager at Onehunga Depot to investigate the reasons for the operator not following the route. As we endeavour to provide a reliable and efficient service, the Thank you for contacting us about the 15:50 bus on route 295 on 02-08-2019 taking the incorrect route.
Our vision at NZ Bus is to be the way people in our communities choose to travel. We aim to deliver a service that is reliable, efficient and comfortable for our passengers and we are always looking at ways to improve this. Feedback such as yours is therefore very valuable, as it allows us to identify areas that may need improvement.
Outcome of this investigation will help us in our efforts to prevent this from happening in the future.
Please accept our sincere apologies for any inconvenience caused. We trust that in future our service will provide the kind of travel experience that meets your expectations.
If you have any further feedback or enquiries, please contact Auckland Transport on 09 366 6400 during their operating hours. Auckland Transport’s operating hours are 6.00am to 9.00pm Monday to Friday, 7.00am to 8.00pm Saturdays and 8.00am to 6.30pm Sundays and Public Holidays. Alternatively, you can fill in a feedback form on the Auckland Transport website.
Kind regards,
Kiro Li
NZ BUS
P.s. Just apologising is not the final outcomes and objectives of the guarantee to the customers. The provider has to ensure the future quality of the services need a 100% improvement. This sort of drama should not be ever happened to a customer again, dear NZ bus and Auckland Transport.
Work to build a light rail link between Auckland's CBD and Māngere has been pushed back as more work…
Some of Auckland's most deprived neighbourhoods have hundreds of food options available at the press…
The local elections are a great opportunity to decide on who we want to represent our communities over the next three years. With elections just around the corner, this is a good time to pinpoint the issues that affect you and are important to you.
Being clear on this is a first step in knowing … View moreThe local elections are a great opportunity to decide on who we want to represent our communities over the next three years. With elections just around the corner, this is a good time to pinpoint the issues that affect you and are important to you.
Being clear on this is a first step in knowing what you want your local councillors to support or who to vote for. What are the issues you want your next local council to focus on?
Hi neighbours - we're looking to chat with people who have experienced the following:
-Have been waiting for surgery that the hospital keeps postponing.
-Have been told they can't get on the waiting list for surgery due to their debilitating condition not being "serious" … View moreHi neighbours - we're looking to chat with people who have experienced the following:
-Have been waiting for surgery that the hospital keeps postponing.
-Have been told they can't get on the waiting list for surgery due to their debilitating condition not being "serious" enough.
If you're happy to chat and potentially be part of a story about this, please get in touch with Thomas through his email: thomas.coughlan@stuff.co.nz
UPDATE:
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MetService has issued an additional severe thunderstorm watch.
Threat period: 4 hours from 2:00am to 6:00am Friday.
There is also a possibility of tornadoes developing – affecting localised areas.
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… View moreUPDATE:
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MetService has issued an additional severe thunderstorm watch.
Threat period: 4 hours from 2:00am to 6:00am Friday.
There is also a possibility of tornadoes developing – affecting localised areas.
___
MetService has issued a strong wind watch for Auckland.
Valid: 5 hours from 1:00am to 6:00am Friday
Forecast: Northwesterlies may become severe in exposed places during this time.
An update for severe weather will be issued by 9:00pm Thursday 22 Aug 2019.
Hold onto your umbrellas, neighbours!
Mayoral candidate John Tamihere is proposing a very different transport network if elected, including scrapping plans for light rail and running "train-trams through the Airport. Is that the answer? Read the story below.
(Please type NFP if your comments are not for print)
Hi Neighbours
Have you thought about playing Softball? Registrations are open for the 2019/2020 season with Otahuhu Softball Club.
Go to www.otahuhusoftball.org.nz...
The season starts at the end of October and we cater for all ages and abilities.
Hi neighbours, Ihumātao demonstrators are walking and taking the bus to Mt Albert to deliver a petition to Jacinda Ardern's office. The group occupying Ihumātao gave Ardern a deadline to visit them. She has declined invitations, saying a visit would not bring the matter any closer to … View moreHi neighbours, Ihumātao demonstrators are walking and taking the bus to Mt Albert to deliver a petition to Jacinda Ardern's office. The group occupying Ihumātao gave Ardern a deadline to visit them. She has declined invitations, saying a visit would not bring the matter any closer to resolution. Demonstrators will begin their hikoi at 8am on Thursday, planning to deliver the petition by 3pm.
Please add NP if you do not wish for your comment to be in print.
Karaka Lifestyle Estate is a new independent-living retirement village in Drury. The first units will be ready for occupation this December. Karaka Lifestyle Estate features spacious homes, friendly community atmosphere and the management support you would expect of a top-quality retirement village… View moreKaraka Lifestyle Estate is a new independent-living retirement village in Drury. The first units will be ready for occupation this December. Karaka Lifestyle Estate features spacious homes, friendly community atmosphere and the management support you would expect of a top-quality retirement village but it comes with a key difference, at Karaka Lifestyle Estate you get the capital gain from the sale of your unit.
Karaka Lifestyle Estate could be for you if retaining your wealth is important to you, and you are looking for:
- Safe and secure retirement living
- A strong and lively social network
- The hassles of home maintenance taken care of
- A supportive environment, with an onsite manager
Come along to our village to experience our beautiful Country Club, view plans of our village, and learn more about Karaka Lifestyle Estate.
Opening Hours: 10am to 4pm, Monday to Friday or by appointment on weekends
Where: Karaka Lifestyle Estate, 333 Bremner Road, Karaka
Construction is occurring on the site, so for your safety please contact our salesperson Linda to book a visiting time.
Study in Auckland!
Meet Raukura Edwards who shares “I loved the experience of studying, I felt at home at Awanuiārangi.
The lecturers are amazing. Being able to learn online and through block learning was so much more efficient for me as a working Māmā. I was able to work, look after my … View moreStudy in Auckland!
Meet Raukura Edwards who shares “I loved the experience of studying, I felt at home at Awanuiārangi.
The lecturers are amazing. Being able to learn online and through block learning was so much more efficient for me as a working Māmā. I was able to work, look after my tamariki and gain a degree at the same time. We supported each other to get over the line. I’m studying for a Master’s now and I’m learning so much more. I love it!”
You too can help facilitate the learning journey of future leaders. Study with us in 2020!
A 17-year-old girl who had been missing since Sunday has been found safe and well. On Wednesday, po…
Hot off the press on Friday, Constable Don Allen's crime alert for your perusal and if you could pass this on to others it would be most helpful to us to all. Thank you
Regards
Colleen
Tenants have been awarded $3300 after a property manager blocked their number when they complained t…
I live on Staverton Cres and am horrified that someone thought it was ok to dump their rubbish outside on the kerb near the vacant houses on our street, I know there are a few new neighbours that have recently moved in, I think the whole neighbourhood would appreciate it if you got rid of it! Bad … View moreI live on Staverton Cres and am horrified that someone thought it was ok to dump their rubbish outside on the kerb near the vacant houses on our street, I know there are a few new neighbours that have recently moved in, I think the whole neighbourhood would appreciate it if you got rid of it! Bad enough we have to look at that ugly vacant lot but to add rubbish to that look, come on! Thank you in advance
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