Goodwood Heights news is brought to you by the team at Manukau Courier
Recent posts
Thank you for using Neighbourly
All students are to come to school as per normal next week (beginning June 17th)
The number and public nature of firearm homicides in south Auckland is "enormously concerning" says …
With autumn’s falling leaves, now is the perfect time to get creative. Here’s an art print inspired by the season’s magical colours captured with Resene testpots.
Make the most of this weekend with this easy step by step project idea from Resene.
Find out how to create this quick and … View moreWith autumn’s falling leaves, now is the perfect time to get creative. Here’s an art print inspired by the season’s magical colours captured with Resene testpots.
Make the most of this weekend with this easy step by step project idea from Resene.
Find out how to create this quick and easy project yourself
More than 60 domestic flights were affected by fog over Auckland on Thursday morning. Met Service meteorologist Andy Best said the fog should clear up around midday.
Thank you to Lalit Rane for sharing this photo he took from Mount Eden of the Sky Tower peeping from a blanket of fog.
Do you like … View moreMore than 60 domestic flights were affected by fog over Auckland on Thursday morning. Met Service meteorologist Andy Best said the fog should clear up around midday.
Thank you to Lalit Rane for sharing this photo he took from Mount Eden of the Sky Tower peeping from a blanket of fog.
Do you like fog, or find it a nuisance? Let us know in the comments.
[Please type NFP if your comment is not for print.]
Like most parents, Amanda and Chris Mills want the very best educational opportunities for their kids – and a visit to Strathallan convinced them they’d found the perfect fit for eldest daughter Sophie (13). “For us, it was important to choose a school that would not only provide the best … View moreLike most parents, Amanda and Chris Mills want the very best educational opportunities for their kids – and a visit to Strathallan convinced them they’d found the perfect fit for eldest daughter Sophie (13). “For us, it was important to choose a school that would not only provide the best opportunities but also build Sophie’s confidence and extend her view of what was possible. After visiting ACG Strathallan we were confident it was the right choice.”
The Mills family value the supportive academic environment, and the strong holistic focus. They are delighted with the choice they’ve made and are confident of the benefits this educational opportunity will provide.
We warmly invite you to visit us at our open day between 9am - 11am on Tuesday, 25 June.
Counties Manukau Health’s (CM Health) four integrated locality care (ILoC) teams are supporting primary care professionals to respond more effectively to the mental health and addiction needs of their clients.
With a strong focus on prevention and early intervention, it links expertise from DHB … View moreCounties Manukau Health’s (CM Health) four integrated locality care (ILoC) teams are supporting primary care professionals to respond more effectively to the mental health and addiction needs of their clients.
With a strong focus on prevention and early intervention, it links expertise from DHB specialist services, NGOs, general practice (GP) nurses and doctors, and school counsellors and nurses to provide a joined up and tailored approach to mental wellbeing.
Mental health and addiction clinicians and support workers engage with and fit in with how schools and primary care work to provide advice, assessments, brief interventions and education, to reduce the likelihood that people will need these services later.
Please Vote for Patches Gull entry to win $500, $1,000 or $3,000
Click this link to Vote Please:
woobox.com...
This would get Patches Specialist Treatment (≡● ﺌ ●≡)
Which she Needs (≡● ڀ ●≡)
Patches Believes there's Heaps of Wonderful Kind People,
Unfortunately her … View morePlease Vote for Patches Gull entry to win $500, $1,000 or $3,000
Click this link to Vote Please:
woobox.com...
This would get Patches Specialist Treatment (≡● ﺌ ●≡)
Which she Needs (≡● ڀ ●≡)
Patches Believes there's Heaps of Wonderful Kind People,
Unfortunately her Give-a-Little page (=^ェ^=)
has stalled far short of what she needs.
Auckland Council's proposed new sports investment plan will have a "major negative impact" on clubs …
A year ago, several councillors wrote an open letter complaining about mayor Phil Goff's transparenc…
A person has been hospitalised with serious injuries after a workplace incident in south Auckland. …
Improving the safety of people near where a pedestrian was killed is a "top priority" for the Manure…
Gang activity, unsanitary conditions and a lack of smokes alarms made up some of the 39 complaints which surfaced after a Government stocktake of more than 550 emergency housing providers across the country. Social Development Minister Carmel Sepuloni admitted concerns about the Auckland Astro … View moreGang activity, unsanitary conditions and a lack of smokes alarms made up some of the 39 complaints which surfaced after a Government stocktake of more than 550 emergency housing providers across the country. Social Development Minister Carmel Sepuloni admitted concerns about the Auckland Astro Motel in Ōtāhuhu, which received $3.1 million in Government funding between October 2016 and June 2018, as well as the quality of emergency accommodation generally.
What do you think about emergency housing moteliers that fail to meet ministry standards? Have you experienced emergency housing in a bad condition? Let us know in the comments.
[Please type NFP if your comment is not for print.]
Video: Chris McKeen/Stuff, published first in February 2019.
The Mate Ma’a Tonga team are inviting their fans to attend the Auckland fan day (full details below) on Monday 17 June at Mt Smart Stadium for a chance to meet the team ahead of the Oceania Cup Test against the Kiwis on 22 June.
The event, starting at 3.30pm, will feature a DJ, junior … View moreThe Mate Ma’a Tonga team are inviting their fans to attend the Auckland fan day (full details below) on Monday 17 June at Mt Smart Stadium for a chance to meet the team ahead of the Oceania Cup Test against the Kiwis on 22 June.
The event, starting at 3.30pm, will feature a DJ, junior performances and signing and selfie stations.
Kiwibank is doing away with cheques from 2020 despite the fact that Kiwis still write some 18 million cheques a year. The language used by Kiwibank CEO, Steve Jurkovich, to announce this major change is causing a great deal of concern and even offence among a segment of Kiwibank customers.
So, … View moreKiwibank is doing away with cheques from 2020 despite the fact that Kiwis still write some 18 million cheques a year. The language used by Kiwibank CEO, Steve Jurkovich, to announce this major change is causing a great deal of concern and even offence among a segment of Kiwibank customers.
So, what can you do to get your PR and communications challenges right when announcing major organisational changes?
Steve Jurkovich may be correct when he describes cheques as "’sunset technology’ providing a ‘shrinking service’ requiring ‘outdated’ technology that is ‘coming to the end of its useful life’" . But this is potentially offensive language for the large proportion of cheque users who are elderly. Furthermore, many of these customers are extremely vulnerable and may already be dealing with discrimination, elder abuse and the challenges of isolation and lack of mobility.
Kiwibank proposes sending out ‘personal letters’ and providing ‘tech teas’ where cheque users can learn about modern technology at their local branch. That is of course assuming that elderly customers have a computer or Smartphone and that getting to their branch isn’t a problem and that their community still has a local branch.
Kiwibank risks alienating not just the elderly but their families who will be forced to find other ways to help elderly family members make those essential daily financial transactions. Here are some steps you can follow that will help smooth any transition.
First, successful PR requires you to think about what your decisions will mean for all affected parties. Put yourself in their shoes and if you don’t know how your customers or employees think or anything about their lives you need to find out before you make major changes.
CEO Steve Jurkovich asked his 70 something year old mother what she thought of Kiwibank cancelling cheques and she was fine about it. But a survey of one person (and that person being your proud mother ) does not make a solid base for good PR communications.
Secondly, if you’re still convinced the changes are necessary for the overall health of your organisation then you need to think about how you communicate the coming changes.
Put yourself in the affected parties’ shoes and ask yourself, how will they perceive my communication? Can I ease the communication with a better choice of wording? What other steps can I take to make the transition easier for them?
Kiwibank promotes itself as a community bank for Kiwis with the aim of helping them to financial independence. With its latest announcement Kiwibank risks alienating a large number of its more vulnerable customers. Such a poorly executed PR campaign could potentially spell cheque-mate for a brand that relies on its community friendly approach.
© Neighbourly 2024
Loading…
