Services Support Services, Information, Advice and Personal Advocacy: Responding in person/phone to a range of queries from older people and their carers eg. Advising where to obtain a service, what is available. Providing confidential support and empowerment to older people. Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books. Social Activities: Holding events that provide social connection between older people eg. drop in centres. Year established 1984