Survey reinforces desire to keep 3 Waters local
From local democracy reporter David Hill:
Waimakariri residents’ desire to retain Three Waters services in local ownership has been reinforced in a recent survey.
The Waimakariri District Council’s 2022 customer satisfaction survey has found between 92 and 96% of respondents considered it very important / important for the council to be involved providing stormwater drainage, sewerage and water reticulation.
The survey findings were released at a council meeting on Tuesday (June 6).
Chief executive Jeff Millward said the result reinforced the results of previous surveys conducted by the council.
‘‘The 90% water result is not surprising to see as people do not want to lose control of the assets they own and of a council they know delivers services well, as shown by the results.’’
More than 90% of respondents also believed the council should be involved in providing recycling services, parks and reserves, rubbish collection, roading activities, public toilets, emergency and hazard management, and supporting resident safety and wellbeing.
The survey was completed during October to December last year and 772 surveys were completed, which was significantly higher than previous surveys in 2013, 2016 and 2019, when 450 to 490 surveys were completed.
The council received an 86% satisfaction rating, compared to 85% in 2016 and 2019, and 76% in 2013.
Millward said it was a pleasing result.
‘‘We are a hard working council on behalf of our residents and this result is a credit to our elected members and staff.
‘‘The response rate from our community was also great to see, showing they are well connected and like to be consulted.’’
Services which scored high satisfaction ratings included parks and reserves, sewerage systems and library services.
But there was work to do in the district development, environmental management and regulatory performance spaces, which received high dissatisfaction ratings.
Mayor Dan Gordon said the council was always keen to hear feedback from the community.
‘‘This is just a snap-shot of the survey results overall, but I’m pleased to see that we’re maintaining high satisfaction scores consistently across years.
‘‘Like every bit of community feedback, there are things to take on board and items to work on, and the council is always ready to listen to our residents and make changes.’’
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I am lighter than air, but a hundred people cannot lift me. What am I?
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Poll: Should drivers retake the theory test every 10 years?
Drivers get where they need to go, but sometimes it seems that we are all abiding by different road rules (for example, the varying ways drivers indicate around a roundabout).
Do you think drivers should be required to take a quick driving theory test every 10 years?
Vote in the poll and share any road rules that you've seen bent! 😱
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48.4% Yes
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49.7% No
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1.9% Other - I'll share below
Hero
“I was born and raised in war. To be honest, those are not good memories.
I really like Iran, and I really miss it, but I couldn’t be myself there. Even though my family didn’t like my decision, I left Iran. I promised myself that I would do whatever I can for all communities, especially for the kids, so they do not have the same experience I had.
I studied software engineering in Iran and left in 2006. I went to Malaysia and stayed in Kuala Lumpur for seven years. I was admitted to Lincoln University to do my PhD here, but unfortunately, I couldn’t afford the expenses. I requested a scholarship, but they told me I had to be there for six months first. So, I stayed in Malaysia and did my PhD in network security. In December 2013, I came to New Zealand with a work visa.
It took me a while to connect with the Iranian community here. I volunteered with the Multicultural Council, SPCA, and community patrol, and I established the Christchurch Iranian Society in 2017. Before that, I started working on Radio Toranj, the only Farsi-language radio show in New Zealand.
One of the reasons I started organizing cultural events was to showcase Iranian culture. I wanted to show people that we have delicious food, colorful dresses, traditional customs, and our own instruments. My hope was to show people that we are not what you see in the media.
I am working to involve all the communities that celebrate Nowruz, the Persian New Year, in the Nowruz festival in March 2025. We want to share this celebration not only with our community but with the public as well. It’s better when it’s shared.
I remember the first time someone from Dunedin called me and asked, Hero, can you help? Something happened, and they keep declining Iranian visa applications. When I heard that, I felt insulted. We are still human, so how can they do that?
Through this journey, I’ve learned a lot. Every single day, people with different cases call me, and I try to share my knowledge and guide them as much as I can.
I have received several awards, including the Christchurch Civic Award and an Award of Recognition for my contributions to the community during the pandemic. In 2021, I established Canterbury Kia Ora Academy, a charitable trust. Through this charity, I can help other communities as well, not just the Iranian community.”
- Hero
View more stories, or nominate someone: @humansofchch
www.humansofchch.org......
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