Water quality

We provide high quality and safe drinking water to our community.   Our water comes from local dams, bores and rivers and goes through a full treatment process.  

We test it at our accredited laboratory to meet the Drinking Water Standards for New Zealand. It is also tested at local supply points. 

Please let us know if you have any concerns about the taste, odour or appearance of your drinking water.  We have a legal duty to provide water that looks and tastes acceptable to our community.

Report a concern about water quality

If you're unhappy with how we have dealt with a water quality concern you can make a complaint to New Zealand’s water services regulator - Taumata Arowai.

Taumata Arowai website (taumataarowai.govt.nz)

For information about Fluoridation, please view the below page.