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634 days ago

My 2023 Prospa Local Business Hero nomination

David. Marilyn from Northwood

New World Supermarket Northwood
I am a paraplegic in a power wheelchair. One of the few outings Inget is to go to New World in Northwood.I live in Northwood so the distance there is close. I like to push my own trolley around which I can manage. Many times when I enter the premises a staff member grabs a small sided trolley for me and off I go.
If I come to an item that is too low for me or too high to reach always a staff member around to help.
Check out, staff help me by unpacking the goods onto the belt and alway bag the goods for me.
On the back of my wheelchair I have a raised bar on each side of my chair, live in the area for over 18 years and most staff know me and without asking fit the full bag on the back of my chair without being asked.
Been occasionally to other supermarket. Had to struggle to reach product, customers help if asked, put items off on the belt myself and at times have had to bag the item.
Top marks to New world Northwood and their staff

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